Privacy Policy

Last updated: June 11, 2026

Front Porch of Bowdon is a licensed personal care home in Bowdon, Georgia. This Privacy Policy explains what information we collect, how we use it, and how we handle text message (SMS) communications with our staff, prospective residents and their families, current residents and their families, and others who contact us.

Text Message (SMS) Program

Front Porch of Bowdon uses text messaging for several purposes. The categories of messages we send are:

  • Staff scheduling. Notifications to employees about open shift opportunities, bid confirmations, and schedule assignments.
  • Staff emergency escalation. Automated alerts to on call staff and the community director when a resident call request is not acknowledged within a set time. These messages are part of an employee’s on call duties.
  • Prospect and tour follow up. Replies to inquiries and messages confirming or following up on tour requests for people who contact us about our community.
  • Door access codes. Messages delivering door access codes or visit information to people who request them through our website.
  • Resident family updates. Messages to the families of current residents with care, billing, scheduling, or community updates.
  • Appointment and care reminders. Reminders to residents and their families about appointments, events, and care related items.

Consent

We send text messages only to people who have provided their mobile number and agreed to receive them. Employees provide their number and consent to staff scheduling and emergency escalation messages as part of employment onboarding. Prospective residents, residents, and family members provide their number and consent when they contact us, request a tour, request a door access code, or ask to receive updates and reminders. Consent to receive text messages is never a condition of receiving care, touring our community, or using any of our services. You may decline or withdraw consent at any time.

Message Frequency

Message frequency varies based on your relationship with us and the type of messages you have agreed to receive. For example, staff may receive several scheduling or escalation messages per shift, while families may receive occasional updates or reminders.

Message and Data Rates

Message and data rates may apply. These charges come from your mobile carrier and are your responsibility.

Opting Out and Help

Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance. You may also contact us using the information below to be removed from any messaging list.

Information We Collect

We collect only the information necessary to operate our community and communicate with the people we serve, including names, email addresses, mobile phone numbers, and any information you choose to share when you contact us. This information is provided voluntarily.

How We Use Your Information

We use the information we collect to communicate with staff, prospective residents, residents, and families; to schedule and coordinate care and tours; to respond to inquiries and requests; and to operate our community. We do not use mobile information for any purpose other than the messaging categories described above.

How We Share Your Information

We do not sell or rent your information. No mobile information, text messaging opt in, or consent is shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers who help us deliver our messages and operate our community, but these providers are not permitted to use your information for their own marketing and may only use it to provide services to us. We may also disclose information when required by law.

Contact

For questions about this privacy policy, or to opt out of messages, contact us at:

Front Porch of Bowdon
501 Mitchell Ave
Bowdon, GA 30108
Email: bowdon@frontporchof.com
Phone: (770) 258-8600